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1/24/008 Coco Mason Designs
Estimates do not include out-of-pocket expenses, such as: courier service, postage, and shipping.
Unless otherwise noted, all estimates are valid for 30 days.
For all clients, projects over $500.00 require a 25% advance deposit.
For all clients, projects over $1,000.00 require a 50% advance deposit
For projects that require a deposit, the final balance is due before the order will be shipped.
Clients who pay invoices past the due date may have their credit terms adjusted. This decision will be made on a case-by-case basis.
Payments can be made by check, money order, cash, Paypal, or major credit cards via the internet.
Invoices unpaid longer than 15 days from the invoice date may be assessed a 1.5% per month interest penalty. In the event an account becomes delinquent, we are entitled to all costs of collection, including reasonable attorney’s fees. In the event a late payment causes us to incur late fees or penalties from our suppliers, we reserve the right to collect these amounts from the client.
Concepts not originally chosen by the client remain the property of Coco Mason Designs, but can be purchased by the client at any time.
Proofs must be authorized in writing (electronic signature or email) prior to the start of the order.
Any delay in the authorization of the proof, will delay the order and may ultimately delay your order completion date.
Coco Mason Designs will do its best to accurately reproduce color from client-submitted digital photos and layouts, but cannot exactly match color due to variations which are out of our control. To ensure accurate colors are reflected in your design a sample of all specific colors must be submitted vai U.S. Mail. We are not responsible for color variations between client-submitted materials and final, printed products.
Unless otherwise arranged, all stock photography is used under royalty-free license of Coco Mason Designs . As such, the client has legal rights to use the photography only within the scope of the purchased design, and all original copyright is retained by the photographer or licensing agency.
Coco Mason Designs guarantees that the design elements provided to our clients are uniquely created by Coco Mason Designs . When purchasing our services, the client understands that a design element provided by us may, by chance, resemble a copyrighted image or other symbol. If this is the case, we will redesign said element at no charge.
The following items may not be returned: Undamaged or non-defective custom orders. Ship authorized returns to the following address: 325 E. Haines Blvd Lake Alfred, FL 33850 For questions regarding our return policy please contact us at carey@cmdtees.com or 863-307-8881.
1/24/008 Coco Mason Designs
Design Policies, Terms, and Conditions
For the benefit of our clients, and to promote consistent business practices, Coco Mason Designs has created the following designs and business policies. We ask that our clients review and consent to these policies before agreeing to work with us, as they apply to every one of our jobs. We will not knowingly enter into any contract whereby the other party’s terms conflict with the terms below.Pricing
All prices are listed on the website next to the respective product. Retail businesses may register with us and create a business account. Retail business who form a business account with us are able to receive wholesale prices. Individuals who wish to make large orders must email us at carey@cmdtees.com to receive a Corporate pricing schedule.Estimates
Prior to beginning work on a project, the client must review and approve a cost estimate, which details the expected amount of time and money a project will require.Estimates do not include out-of-pocket expenses, such as: courier service, postage, and shipping.
Unless otherwise noted, all estimates are valid for 30 days.
Payment/Deposits
First time clients must pay in advance for their first project with us. Large orders and certain Custom orders will require a 25% advance deposit on the total amount. Once a client has paid in a timely manner for two projects, we will extend standard credit terms for all projects under $1,000.For all clients, projects over $500.00 require a 25% advance deposit.
For all clients, projects over $1,000.00 require a 50% advance deposit
For projects that require a deposit, the final balance is due before the order will be shipped.
Clients who pay invoices past the due date may have their credit terms adjusted. This decision will be made on a case-by-case basis.
Payments can be made by check, money order, cash, Paypal, or major credit cards via the internet.
Invoicing
Unless otherwise specified, invoices are due within 15 days of the invoice date. Invoices are delivered via standard mail, email, or with your order.Invoices unpaid longer than 15 days from the invoice date may be assessed a 1.5% per month interest penalty. In the event an account becomes delinquent, we are entitled to all costs of collection, including reasonable attorney’s fees. In the event a late payment causes us to incur late fees or penalties from our suppliers, we reserve the right to collect these amounts from the client.
Scheduling
Notwithstanding any estimated completion dates present in a project estimate, Coco Mason Designs will only allocate resources to your project or assign your project a start date after initial payment and (if applicable) a signed project agreement have both been received.Abandoned Status
If a client should abandon a project by way of negligence an invoice shall be issued for the full amount of the original cost estimate, regardless of project status on abandonment. A client will be deemed negligent if he/she has not responded to repeated phone calls or email message for more than 30 days.Meeting Time
The initial client meeting for each project is free of charge. Any additional meetings or consultations will be billed at an hourly rate of $50.Concepts and Revisions
Once payment is received, we create a number of design concepts and deliver them for the client’s review. Once the client has selected a preferred concept, he/she has the opportunity to suggest revisions. Revisions may be discussed verbally, but will not begin until the discussed revisions are agreed upon via email. With the exception of logo designs (which can be revised an unlimited number of times), all design work includes three revision rounds. Further revision rounds are billed at our standard hourly rate of $50.Concepts not originally chosen by the client remain the property of Coco Mason Designs, but can be purchased by the client at any time.
Proofs
The client is ultimately responsible for checking design proofs to ensure they are free of spelling and grammar mistakes.Proofs must be authorized in writing (electronic signature or email) prior to the start of the order.
Any delay in the authorization of the proof, will delay the order and may ultimately delay your order completion date.
Coco Mason Designs will do its best to accurately reproduce color from client-submitted digital photos and layouts, but cannot exactly match color due to variations which are out of our control. To ensure accurate colors are reflected in your design a sample of all specific colors must be submitted vai U.S. Mail. We are not responsible for color variations between client-submitted materials and final, printed products.
Cancellation
If the client elects to cancel a project after revisions have begun, Coco Mason Designs will deduct the time spent on the project to date from the client’s deposit (if applicable) and refund the remainder. If this amount is greater than the amount paid by the client, Coco Mason Designs reserves the right to invoice the client for the difference.Copyright Disclaimer
The client represents to Coco Mason Designs and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished by the client to Coco Mason Designs for inclusion in the client’s design project are owned by the client, licensed for legal use to the client, or that the client has secured legal permission from the rightful owner to use these elements. The client further represents that he/she will hold harmless, protect, and defend Coco Mason Designs and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.Unless otherwise arranged, all stock photography is used under royalty-free license of Coco Mason Designs . As such, the client has legal rights to use the photography only within the scope of the purchased design, and all original copyright is retained by the photographer or licensing agency.
Coco Mason Designs guarantees that the design elements provided to our clients are uniquely created by Coco Mason Designs . When purchasing our services, the client understands that a design element provided by us may, by chance, resemble a copyrighted image or other symbol. If this is the case, we will redesign said element at no charge.
Design Materials Supplied by Client
The client is fully responsible for supplying us with all logos, images, text, and other design elements needed for the client’s design project. At the client’s request, Coco Mason Designs will search for and provide stock photography, typefaces, and other design elements at our standard hourly rate, which are billed in addition to the original project estimate.Ownership of Work
Coco Mason Designs retains full ownership of design concepts and materials it produces. Once a final concept is delivered to a client and full payment is received, complete ownership rights to the concept transfer to the client. Unused concepts remain the property of Coco Mason Designs. Coco Mason Designs may still use paid-for concepts in its promotional materials and in its design portfolio. Unless the client requests otherwise, Materials provided by 3rd parties (e.g., typefaces, website plug-ins) may be subject to other copyright limitations and remain the property of their respective owners.Liability
Coco Mason Designs liability to the client for any type of loss on a project is limited to the design costs paid by the client for that project.Outsourcing of Work
We reserve the right to hire subcontractors to perform certain work if we deem it necessary for successful completion of projects.Returns or Refunds
If the client has a substantial reason to be dissatisfied with the finished product, the client is entitled to a complete refund in the form of store credit. If the client requests a refund, the client must notify us within 24 hours of the delivery. The refund must be requested in writing, within 7 days of receiving the order, or the right to a refund is waived. We will issue you store credit within 7 days of receiving the returned item.All designs completed by Coco Mason Designs prior to the time a refund is given remain the sole property of Coco Mason Designs. Refunds will not be given for shipping, or taxes. A 20% restocking fee will be assessed to all returned orders.The following items may not be returned: Undamaged or non-defective custom orders. Ship authorized returns to the following address: 325 E. Haines Blvd Lake Alfred, FL 33850 For questions regarding our return policy please contact us at carey@cmdtees.com or 863-307-8881.
Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. What Information Is Collected: As part of the order process, the following information is collected from shoppers: Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information How That Information Is Used: To fill orders, to contact buyers if there are any questions, and to send email with special offers.Changes to These Terms
We reserve the right to change these terms at any time. Our clients will be notified via email of any changes to our policies at least one week (7 days) before they come into effect.Contact Us 863-307-8881
